1177 - Les Immeubles Charlevoix - Le Quai St-André CITQ : 244801

The apartment is well located and within walking distance to restaurant's, shopping, and main sightseeing attractions! The apartment was clean except for a dirty bathroom vent. There is no grocery store in walking distance, so I would suggest stopping for a few things prior to arrival. There were no clear instructions for check in sent to us prior to arrival & we had to wait outside the building for a code and instructions on how to enter. The apartment is not well maintained, the queen bed & washing machine were broken. There was a broken vase which had been left in the bathroom with broken glass lying around it in the shower area.There were also no clear instructions for check out! Correspondence through the VRBO messaging system was limited. They did provide a telephone number which was a landline as you were not able to text this number! Parking is an additional cost, and there are several paid parking spots in the area! Keep your luggage light as you do need to walk up stairs to the 4th Floor, there is no lift!

We probably would not choose this rental again. Positive: The location was good, right near the old city. Negative: We had to plunge the downstairs toilet upon arrival, plunge the shower so it would drain and it looked like No one had cleaned the exhaust fan upstairs in a long time. Worst was the internet! We had limited access, then cut us off for a while.

Malgré un tes bon séjour juste quelques ponts à améliorer Positive: La localisation Le design de l’appartement La terrasse Negative: Pas d’ascenseur au 4 eme 2 SDB mais une sans douche Manque de couverts

Awful! Positive: Spacious Negative: The a.c didn't work in the second bedroom. They did bring us a fan to help. The TV didn't work and I notified them on the first day but it was never fixed. Washing machine didn't work and it was never fixed. Light in the main family room was out and they never fixed that either. The worst part is that this was advertised as two queen and two full beds (my receifrom Booking states this), but there was only one queen and one full. The management just does not care. I'm addressing this with booking.com So other customers are not duped this way.

Beautiful place but unfortunately we would not rent again. Positive: It is a very quiet area. Lots of great little restaurants around. Beautiful view from the rooftop area. Nice apartment kitchen, it is well stocked of dishes and appliances. Negative: THEY SHOULD INDICATE THAT THERE IS NO ELEVATOR. As two of us had hip problems if we had known there were no elevators we would not have rented this property. To find unit 401 Ii is confusing as when you go up 3 flights of stairs it says 4 but there is no indication of where the appartements are. You see Apt 403 and 404 though the door window. So we went up another flight of stairs and Apt 401 was there but no lock box. Thankfully that door was not locked and we were able to enter but that one gives you access to the bedrooms that are on the second level from that floor. Weird set up. We descended to the living area and there was a key on the table. The door handle on that level was missing so we could not exit from that door. The next morning we found the door handle in a kitchen cabinet so my husband was able to fix the handle as best he could without tools and when we opened the door we found the lock box with the other key in it. At least that saved us having to climb that extra flight of stairs. Also we tried calling the phone number they sent us asking for us to send a picture of our photo ID and credit card once arrived so they could take the 500$ deposit in case of damage. No one answered our call or my email with my photo ID so thankfully the door on the bedroom level was unlocked or we would have been looking a long time to find the lock box with the key. Also the table chairs need to be fixed or replaced every time we sat at the table pieces/flakes of the faux leather chairs stuck to our clothing as they are all flaking. There is only room for 2 people to sit on the sofa (which is not that comfortable) so the others must sit at the kitchen table. There should be a way to close the curtains of the windows as if you are sleeping in the bed in the loft the lights from across the road light up the windows that are on that level.