760204 - Les Immeubles Charlevoix CITQ: 279646

Very poor reception service. otherwise apartment good. Positive: The property was clean and was well maintained Negative: Our problem was getting beyond the foyer as there was nobody on the desk, quite possibly for most of the day. It was not possible to leave luggage. Other people had similar problems. As someone left we managed to get into reception, finally a maintenance person helped us. Not as advertised!!!!! Don’t expect anyone to answer a phone or email.

There are some repairs that are needed but minor

I would certainly stay there again. The location was excellent and the unit was quite nice. Positive: We were very pleased with the location and the facility and the concierge was very hospitable and helpful. The furnishings were comfortable and the kitchen was well stocked. Everything was very clean. Negative: The air conditioning was not working and it was very warm.

Positive: La propreté et l’emplacement. Negative: Seul point négatif : dernière nuit compliquée avec un réveil à 5h30 par l’alarme incendie de l’immeuble : tous les résidents priés de sortir en urgence sur le trottoir jusqu’à l’arrivée des pompiers. Retour dans les appartements à 6h30 sans aucune explication de la part du personnel de la résidence, aucun message d’excuses.

Positive: Great location. Quick walk to Old Quebec and The Plains of Abraham Area. Easy to shop and eat close by. Friendly concierge staff. Parking available.